Client: The Association of Consulting Engineers of Ireland (ACEI)
Industry: Professional Services – Consulting Engineering
Objective: Fully digitise ACEI’s operations, streamline administrative processes, and enhance member services with automated systems.

The Challenge

As the leading professional body representing consulting engineers since 1938, ACEI managed a variety of administrative tasks that were labour-intensive and time-consuming:

• Manual Administrative Processes: Membership fee management, invoicing, event registration, and certificate issuance required significant manual effort.

  Disconnected Systems: Processes like invoicing and financial tracking lacked integration with tools like Sage, leading to inefficiencies.

• Event Certificates: Issuing participation certificates for training events and member certificates was a time-consuming, manual process.

ACEI needed a comprehensive solution to digitise and automate these processes, saving time and improving the member experience.

The Solution

Core360x delivered a fully integrated digital system that transformed ACEI’s operations, automating key workflows and introducing advanced features to simplify and enhance their day-to-day activities.

Key Deliverables:

1. Automated Invoicing and Payment Management:

   • Implemented a fully automated invoicing system, integrated seamlessly with Sage, reducing errors and manual data entry.

   • Enabled members to spread their membership fee payments across the year with a flexible payment system.

2. Online Membership Fee Management:

   • Digitised the payment process, allowing members to manage fees directly through an online portal.

3. Event Management System:

   • Developed a streamlined system for event registration, scheduling, and participant management.

4. Automated Certificates:

   • Created a system to automatically generate and email certificates to members, including:

     • Member certificates for renewals and applications.

     • Event participation certificates for training sessions and events.

   • Eliminated hours of manual labour previously spent on this task.

5. New Member Applications:

   • Digitised the application process, allowing for faster processing and better tracking of membership applications.

6. Company Certificates:

   • Automated the generation and distribution of company certificates, ensuring efficiency and accuracy.

7. Subscription Fee Management:

   • Centralised subscription payments and renewals, improving the overall payment process for members.

8. Fully Integrated Sage Solution:

   • Ensured all financial processes, from invoicing to payments, were directly integrated with Sage for seamless tracking and reporting.

The Results

ACEI’s digital transformation delivered measurable improvements across every aspect of their operations:

• Time Savings: Automated processes, including invoicing and certificate generation, saved hours of manual labour every week.

• Improved Member Experience: Members gained access to a seamless online portal with flexible payment options and streamlined event registration.

• Increased Efficiency: Integration with Sage simplified financial management, improving accuracy and reducing administrative workloads.

• Enhanced Scalability: A unified platform prepared ACEI for future growth and evolving member needs.

• Cost Savings: Automation reduced administrative overhead, enabling ACEI to reallocate resources to more strategic initiatives.

How Core360x Supported ACEI

Core360x worked closely with ACEI to understand their specific needs and deliver a fully integrated solution that addressed every aspect of their operations. By automating invoicing, payments, and certificate generation, the system drastically reduced manual labour, improved accuracy, and enhanced member services.

This transformation enabled ACEI to shift from reactive administrative tasks to proactive member engagement, reinforcing their position as a modern, forward-thinking organisation.

Through Core360x’s innovative solutions, the Association of Consulting Engineers of Ireland achieved a complete digital transformation. With fully automated invoicing, integrated financial tools, and streamlined processes for membership and event management, ACEI enhanced efficiency, reduced workloads, and provided a superior experience for its members.

Ready to transform your organisation? Contact Core360x today to get started!